myFirst Products
myFirst is a brand new collection by OAXIS for kids and teens. Focusing to bridge the void of electronic devices that provide parents with assurance, safety and engaging fun for their child.
myFirst Fone D3s
- GENERAL- In which country can I use myFirst Fone D3s?
- GENERAL- What type of SIM is required for using myFirst Fone D3S?
- GENERAL-How do I setup myFirst Fone D3s?
- GENERAL-My watch strap is broken, where can I buy the replacement strap?
- GENERAL-What network /LTE does myFirst Fone D3S works on?
- GENERAL-Which SIM card would be suitable for myFirst Fone D3s?
PCCW SIM
- How to activate the Free SIM?
- I have activate the FREE SIM card on website but still no network being detected on the watch.
- How to add friend on the watch if using PCCW SIM card?
- When travel to other country, is the network auto detect or watch need to change setting?
- How to check my subscription billing?
- How much is the monthly subscription charges after the first 6 months free?
myFirst Fone R1s
- GENERAL- How to add other contacts into the contact list?
- GENERAL - Is the watch compatible with 5G SIM?
- GENERAL-How do I add friend if using PCCW SIM card?
- GENERAL - myFirst Fone R1s smartwatch is not detecting my SIM card and showing no network, what should I do?
- GENERAL - How long does the Battery last? How to setup a longer Battery Life for myFirst Fone R1s smartwatch?
- GENERAL- How to change wallpaper setting?
myFirst Headphones BC Wireless Lite
myFirst Insta Wi Camera
myFirst Fone R1
- GENERAL- Is myFirst Fone R1 waterproof?
- GENERAL- How to add contacts for the device?
- GENERAL- Can I use TPG SIM card on the watch?
- GENERAL- What SIM card can I use other than Singtel Starhub M1? Can we use vivifi, circle life, giga, Singtel shared mobile?
- GENERAL- Can I bring the device for swimming?
- GENERAL- How do I turn off sound and turn on vibration in the watch when calling?
myFirst Sketch Book
- APP – How do I link the Sketch Book device to the Sketch Book app?
- APP – What app do I need to download to sync the Sketch Book to my smartphone/tablet?
- APP – Where can I download the Sketch Book app?
- APP – Why are my drawings from the Sketch Book not appearing on my smartphone/tablet?
- BATTERY – Can I charge the Sketch Book on another device, such as laptop? Do I need to use a power outlet?
- BATTERY – Can I play with the device while it is charging?
myFirst Camera Insta 2
- Can I use other types of thermal printing paper sold in the market for my Camera Insta 2?
- Can the Camera Insta 2 take videos?
- How do I insert/change the thermal printing paper/sticker?
- How long does it take for the Camera Insta 2 to be fully charged?
- I can no longer delete any data from the SD card even when I have already selected the Delete button on the screen as shown in the manual instructions. What can I do?
- I have run out of thermal paper. Can I still use the Camera Insta 2 to take photos?
myFirst Sketch (Sketch 8.5"/10"/12", Sketch II, Sketch Pro)
myFirst Camera 2
- Can I use a bigger memory card size rather than the 16GB given?
- How do I transfer my photos on the Camera 2 to my preferred device?
- Is the Camera 2 shockproof or waterproof?
- My camera is frozen on the load up screen. How do I solve this?
- The device’s battery is fully charged but the camera would only be on for a few seconds or not switch on at all. What can I do?
- What do the icons on the screen of my Camera 2 mean?
myFirst Fone S2
- Watch stuck at "Test Mode" screen
- Watch This First: Comprehensive Guide before using myFirst Fone S2
- Troubleshoot & FAQ
- What SIM do I use for myFirst Fone S2?
- WatchPhone S1 vs. myFirst Fone S2
- Editing APN settings on myFirst Fone S2
WatchPhone S1
- Frequently Asked Questions
- What SIM do I use for WatchPhone S1?
- How to Use the WatchPhone
- Updating the WatchPhone's Firmware
- Editing APN Settings on the Watch Phone
- Troubleshooting